A new approach to incident management : Incident Command System
This was a great talk! Brent Chapman. He suggest using the Incident Command System approach, which is a method created by the US government in the ’70 designed to be used in emergency situations, is to be used in IT based incidents. The whole way a public incident is handled has a lot of overlap with how an IT based incident should be handled. When Brent was talking i made a little clip about him explaining an example. This after he explained the whole concept about ICS, so it might not be completly understandable (for questions leave comments). (Parts of) this method will be very applicable to the handling of incidents at IC&S.
I’ll talk about this later on.
